Responsible Gambling at Simsino

At Simsino, we are committed to providing a safe and enjoyable gaming environment for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to stay in control of their gaming habits.

Our Commitment to Player Safety

We believe that responsible gambling is a shared responsibility between the operator and the player. Simsino provides various tools and resources to help you manage your gaming activity and maintain healthy habits while enjoying our platform.

Tools Available to You

Simsino offers several self-management tools that you can activate at any time through your account settings:

• Deposit limits (daily, weekly, or monthly)
• Wager limits to control how much you bet
• Loss limits to cap potential losses over a set period
• Session time limits and reality check reminders
• Cooling-off periods for short breaks from gaming
• Self-exclusion for longer periods when needed

Recognising Problem Gambling

It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time gambling than you intended?
• Do you chase losses by continuing to play after losing?
• Has gambling affected your relationships or daily responsibilities?
• Do you borrow money or sell possessions to fund gambling?
• Do you feel anxious, irritated, or restless when not gambling?
• Do you hide your gambling activity from family or friends?

If you answered yes to one or more of these questions, we encourage you to seek support.

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Avoid gambling when upset, stressed, or under the influence of alcohol
• Keep track of the time and money you spend
• Treat gambling as entertainment, not as a source of income

Self-Exclusion

If you feel you need a break from gambling, Simsino allows you to self-exclude from the platform. During the self-exclusion period, you will not be able to access your account or place any wagers. You can request self-exclusion by contacting our support team.

Support Organisations

If you or someone you know is struggling with gambling, professional help is available. The following organisations offer free and confidential support:

Underage Gambling Prevention

Simsino strictly prohibits underage gambling. You must be at least 18 years old to create an account and play on our platform. We carry out age verification checks to ensure compliance and protect minors from accessing gambling services.

Contact Us

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you enjoy a safe gaming experience at Simsino.